Information for customers about Coronavirus (COVID-19)

We are continuing to follow Government and Public Health England advice in regards to Coronavirus (COVID-19). For information and updates on our services. Click here.

Income Management Admin Assistant
Employment Type:
Full Time
£17,891 per annum
Centenary Court, Croft Street
BB11 2ED
Closing Date:
11/10/2019 11:59
Shortlist Date:
Interview Date:
16/10/2019 , 11/09/2019


Calico Homes’ is a values led company who through investing in local communities where everyone thrives – through innovation, strength and collaboration. Calico Homes, along with all other parts of the Group, have a shared purpose as part of the Calico Group, to make a real difference to people’s lives.


Each part of the Calico Group has its own specialism and expertise but the “One Calico” vision is to help people to build a better future, whatever their background and wherever they are in their life’s journey.

Because we know we can always do more for our customers, we are continually expanding the range of services which we offer and looking for new talent. This means we need more amazing people who share our values and have real passion for helping others.


What you’ll be doing

As a Income Management Administration Assistant within Calico Homes’ Income Management team in Burnley, you will work closely with the Income Management team offering support to maintain high levels of income collection. Your role will involve administrative support to the Income Management Officers, providing clear and concise information to both current and former customers and working closely with the DWP and council.

As a Income Management Administration Assistant you will need to be able to work in a fast paced environment, be efficient ensuring up to date records are kept in all work areas and deliver the best possible outcomes

Your hours of work would be 36.15 hours per week, Monday – Friday.


What you will get in return

  • The opportunity to make a real difference to people’s lives
  • Competitive salary
  • 25 days holidays + 8 bank holidays + 3 days for Christmas closure
  • Generous occupational pay schemes
  • A fabulous wellbeing programme
  • Be part of a values lead culture
  • Quality learning and development opportunities
  • Join a unique and diverse group of companies with growth ambitions


There are so many more benefits to working for Calico Homes and the Calico Group, too many to mention! And this shows – this year Calico Homes received an incredible staff engagement score in the Sunday Times 100 Best Companies to work for survey. But in case you’re still not sure, why not take a look at our company website for more information


What you’ll need to be a success

  • The ability to engage with individuals and build trusting relationships – patience and resilience will be key!
  • A passion for providing exceptional customer service
  • A flexible and innovative approach to service delivery


Ready to apply?

If you think you have everything we’re looking for in an Admin assistant, then we’d love to hear from you. You can apply by sending a CV and cover letter to Join us today and start making a difference to people’s lives.

Closing date: 11th October 2019

Shortlisting date: 14th October 2019

Interview date: 16th October 2019

Not the job for you? Have a look at what other exciting opportunities the Calico group has to offer


How To Apply

Please see advert for more information.

More Details: Job Description
Calico Homes
Calico Homes Limited owns and manages approximately 4,600 homes in Lancashire and aims to make a difference to the quality of life of individuals and the wider communities in which it works. We provide accommodation for families and older people, plus student housing, supported housing and services for homeless people.

Telephone: 01282 686300