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IDVA Support Worker (Triage)

Employment Type: Part Time

Salary: £22,970 per annum (pro rata)

Location: , Bury, , BL9 0ST

Closing Date: 2021-10-25 23:59:00

About SafeNet

SafeNet is an innovative value led charity empowering people to live free from domestic abuse through the provision of fair, inclusive and compassionate support services. Every day, they support those who reach out to them to live increasingly positive, safer and healthier lives. They have a shared purpose as part of the Calico Group to make a real difference to people’s lives.

Each part of the Calico Group has its own specialism and expertise but the “One Calico” vision is to help people to build a better future, whatever their background and wherever they are in their life’s journey.

Because we know we can always do more for our customers, we are continually expanding the range of services which we offer and looking for new talent. This means we need more amazing people who share our values and have real passion for helping others.


About the role

Roles available 

1).  12 months temporary – 37 hours per week

2).  18.5  hours per week (permanent)

(Weds afternoon, Thursday 9-5, Friday 9-5)


We are looking for a passionate, self-motivated and enthusiastic individual to provide a pro-active service to victims of domestic abuse, keeping them safe.  The Triage Support Worker will assess incoming referrals to ascertain risk levels and appropriate service involvement.

The role involves being proactive around gaining contact with new clients, completing referrals, assessing risk, initial safety planning and ensuring they explain the service offer and build client confidence encouraging engagement.

 The work involves having excellent communication skills in building relationships with clients, interacting with your colleagues and liaising with professionals in order to enable clients gain independence and take back control of their lives to be able to live free from domestic abuse and violence.

This is a really exciting and rewarding role where you’ll be able to positively impact people’s future, improving their prospects and their quality of life.

Please refer to the Role Profile for further details as to what the job entails.

Offers are subject to an enhanced DBS check.   Successful candidates will undertake a 5 day Induction Programme prior to starting employment. This Induction Programme is Mandatory and all new employees have to attend the programme. You will be paid a flat rate for attending these days.

What you will get in return

  • The opportunity to make a real difference to people’s lives
  • Competitive salary
  • 25 days holiday + 8 Bank Holidays pro rata
  • A fabulous wellbeing programme
  • Be part of a values lead culture
  • Quality learning and development opportunities
  • Join a unique and diverse group of companies with growth ambitions

There are so many more benefits to working for SafeNet and the Calico Group, too many to mention! Calico has a reputation both locally and nationally as an employer of choice, ranked 25th in the “Inclusive top 50 UK Employees list” – an achievement we are exceptionally proud of.  But in case you’re still not sure, why not take a look at our company website for more information

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SafeNet provides services across Lancashire for victims of domestic violence and abuse. It is a registered charity and joined The Calico Group in April 2011.

Telephone: 01282 686300



Ready to Apply?

If this post is of interest to you, please submit an application form or CV with covering letter detailing your suitability for the post and return to PLEASE DO NOT SEND YOUR APLICATIONS IN VIA POST.

Join us today and start making a difference to people’s lives!

This post is open to women only.  Section 7 (2) (e) of the Sex Discrimination Act 1975 applies.  SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803.

Get In Touch

For more information, please get in touch today.

Email or call us on 01282 686300.